Employee Benefits

At HRO Core, humans come first, and making sure employee health and wellness is supported is crucial for your organisation. That’s where benefits come in.
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Comprehensive Benefits Packages
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Tailored Plans for Your Team's Needs
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Enhancing Employee Satisfaction and Well-being
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Employee Benefits & Retirement Plan Leadership
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Tailored Approach

We start by listening to your needs.
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Independent Advice

Not beholden to any providers, we find the best and most affordable options for your organisation and team.
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Wellness & Retention

We believe prioritising the well-being of your employees is essential.

Benefits Administration

Benefits administration can be complex and time-consuming. Let HRO Core handle it for you with our comprehensive support services:
Medium Risk

Risk Management

Ensuring accurate enrollment and compliance with regulations, our experienced team can manage all aspects of plan administration.
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Document Management

Navigating the paperwork involved in benefits administration can be overwhelming. Let us streamline the process for you.
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Enrollments and Terminations

From onboarding new hires to managing terminations, let us handle all aspects of benefits enrollment and termination.
Customer Support

Dedicated Support

Our team of benefits experts is available when you need us. Whether by phone, email, virtual meeting or in person.

More Information & FAQ

Discover how we assist and find answers to frequently asked questions about our benefits services

Benefits Admin
Group Benefits
Pricing/Quotes

Risk Management

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Enrollment Management: We handle the enrollment process for your employees, ensuring that all necessary forms are completed accurately and on time.
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Compliance Assurance: Our team stays up-to-date with regulatory changes and ensures that your benefits plans comply with all relevant laws and regulations.
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Document Management

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Forms Assistance: We assist with all types of forms, including enrollment forms, medical underwriting forms, disability claims, and life/accident claims. Our team ensures that forms are completed correctly and submitted on time.
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Executive Coverage Support: For executives and key personnel, we provide specialised assistance with coverage issues, ensuring that they have the appropriate benefits in place.
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Enrollments and Terminations

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Coverage Explanation: We provide clear explanations of available coverage options to your employees, helping them make informed decisions about their benefits.
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Termination Support: When employees leave your company, we handle the termination of their benefits coverage, including any requests for extended coverage.
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Dedicated Support

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Prompt Responses: We offer a dedicated client support email that goes directly to our benefits team. We strive to respond to all inquiries promptly and efficiently.
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Payment Support: Our team can help you set up payment methods and schedules, ensuring that your benefits premiums are paid on time.
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Billing Assistance: We assist with billing inquiries and discrepancies, ensuring that you are accurately billed for your benefits plans.
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What does a Canadian employee group benefits package typically include?

They encompass health and dental insurance, retirement plans like RRSPs, disability and life insurance, and potentially wellness programs or EAPs.

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How do I enroll my family in health insurance, and what does it cover?

Employees can typically add spouses and dependent children to their health insurance, covering services beyond what's provided by the government healthcare system, such as prescription drugs, dental care, and vision care.

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What happens to my benefits if I leave the company, and can I make changes to my coverage?

Upon leaving, HRO Core offers assured access which allows for continuation of certain benefits. Changes to coverage are typically made during open enrollement or after qualifying life events, managed through HR or benefits administrators.

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Are there additional perks or programs that can be added to a group plan?

Wellness initiatives, fitness membership coverage, mental health support, and other programs aimed at promoting employee well-being, are usually provided as additions to a benefits plan.

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Getting Started and Customization

How does the process work?
‍We begin with initial consultations, information gathering, and discuss customization options through a series of meetings to tailor the benefits package to your company's needs.

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Quoting and Cost Factors

What information do you need, and how long does it take to get a quote?
‍Details about employee demographics, preferences, and existing plans are required for an accurate quote, typically provided within a few business days.

What factors influence the cost?
‍Cost is determined by coverage types, employee numbers, demographics, locations, and any additional services included.

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Implementation and Ongoing Support

Do you assist with implementation and employee enrollment?
‍Support is provided for implementation, enrollment, and ongoing administration, including employee communication and support.

‍What ongoing services and support do you offer?
‍Ongoing support includes benefits administration, billing inquiries, claims assistance, and proactive reviews of the benefits plan.

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Review and Flexibility

How often can we review and make changes?
‍HRO Core conducts regular reviews to ensure the benefits plan remains competitive and meets your company's evolving needs. However, changes can be implemented at any time with one month notice.

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